Velvet SHILLS Professional Matte Lip Gloss – Long Lasting, Lightweight & Moisturising – Red

ROOP VIBE top priority is to satisfy all its customers. You may return ordered items and thereby withdraw from the sales contract within 48 hours after their receipt. Our return policy covers all items, including those on promotion or sale.

Once we receive your returned package, we will register it and you will get an email notification. The refund transmission will then depend on the guidelines of your financial institution and it may take up to 5-7 business days for the credit to be applied to the same payment method used to place the order. For COD orders, you will get store credit of the equivalent amount after the process is complete. The entire return and refund process may take up to 3-4 weeks from postage date